30 Day money back guarantee
User satisfaction is our highest priority, so in case you were unhappy with your purchase then request for refund and we will accept it for sure.
We have edited pricing policy and in the new policy, Auto Update is lifetime for all the plans and there will be no limit. But premium support except “Lifetime Access to All Themes” will be one year for all the plans (Deep Theme and MEC Plugin).
Deep Theme provides its users a bundle of famous premium plugins which you can see the full list in the link below:
Deep Theme Plugins
Yes. Both of these products have exclusive license and can be activated by their own purchase code.
Immediately after your purchase, you can download and enjoy the theme.
You can update the theme by entering your purchase code in theme dashboard and it is free!
By activating the theme, you will have access to demo importer page, plugins install page and auto update.
Webnus old themes are not provided anymore and they are not included in the lifetime package. The Deep Theme is available now in the package and future Webnus themes will be added to the package and can be used by the current license. We are now working to create demos of our older themes so those who were interested in the design of these themes, can use the demos via Deep Theme and its amazing features.
We announce to our previous customers who have purchased Webnus products from Envato, we would continue to provide support services for 6 months from July 1, 2018 until December 30, 2018. But the old purchase codes will not be valid for theme and plugin updates. The new updates will be released for Deep Theme and MEC Plugin only and the previous themes will not be updated.
In lifetime package, you can have access to future Webnus themes without any limits and theme update and support will be for a lifetime without any limits.
The difference in Lifetime Access with Yearly Plan is that if the user doesn’t extend subscription can’t register a new website and can’t use premium support.
In addition, for the users of Lifetime plan we provide unique services which are of a great value. Also, we have wonderful ideas that we will release in future.
Yes. You can install the free version of the plugin which has most of the features of pro version. You can download it from WordPress resourses via this link: Modern Events Calendar Lite
You can submit your questions in our support forum at https://webnus.ticksy.com and our support staff will get in touch with you as soon as possible. For high volume of requests we receive, it may take 12 to 24 hours to hear back from us. We would appreciate your patience.
After you buy the product, you can refer to Dashboard > Downloads and by clicking on View Details and Downloads, you can download your purchased item.
You need to follow two steps:
1- Purchasing your preferred package.
2- Submitting refund request via your dashboard “Refund Request” section and receiving confirmation for refund from us.
The free version of MEC Plugin is included in Deep and all event demos of Deep are created by this version. In order to be able to use non-free features such as events sales and booking, you need to purchase premium license of the plugin.
There are 3 of the most well-known page builders included in Deep and you can choose which one to use:
Please see introduction page for more details. Introduction
All the templates designs are available in PSD or XD files and available for users with lifetime package or yearly subscription.
Please check this link for more information about Adobe XD
Webnus Team, is an experienced team with web experts from around the world and has more than 5 years of experience in creating WordPress plugins and themes in Themeforest. We had 26 successful products in Themeforest and had 95% of 5-Star rating by users who were completely satisfied with our products and support. Paying attention to our users’ needs, both in production and support is our highest priority.
We have 30-day refund guarantee for all our products.
User satisfaction is our highest priority, so in case you were unhappy with your purchase, then request for refund and we will accept it. Keeping happy users is the most important principle for us.
You only need to send us an email and ask for refund.
For the users who have signed up for Life Time Access Package, we provide an exclusive service which users can ask for one or a couple of features for Deep Theme and our developers will do that. The development time can be up to 5 hours which has a value of 345$. After purchasing Lifetime Access Package, you can order this service via email without any extra charges. This feature will not be included in the lifetime package, If you use discount code for buying it.
We also provide an special service for those users who have signed up for Lifetime Access Package. We have provided necessary tools for White Labeling, but if you want to make a change in the theme or remove a section, you can let us know and we would create your exclusive version. After purchasing Lifetime Access Package, you can order this service via email.
We provide Deep Theme only at the moment and we have plans to add other themes such as (Easyweb, Church Suite, Vision, Michigan and…). By purchasing one of the packages, you will have access to Deep Theme and the other ones are included. We should also mention adding new themes to Deep will take time but you can get updates on the estimated times here: https://webnus.net/portfolio/
Those users who have purchased our products from Envato will receive support services to the end of 2018 but there will be no updates for them.
We are so sorry for such inconvenience.
This is caused by Envato and we also suffered damages. What happened before, was out of our control but this is our own site and we 100% guarantee that we support our products.
We have our own licensing system on our website and we can activate auto update for the theme in accordance.