{"id":5152,"date":"2022-08-22T10:48:22","date_gmt":"2022-08-22T10:48:22","guid":{"rendered":"https:\/\/webnus.net\/shoppress\/helpdesk\/?p=5152"},"modified":"2024-04-22T09:50:16","modified_gmt":"2024-04-22T09:50:16","slug":"faq","status":"publish","type":"post","link":"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_78 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#1-_Is_ShopPress_free\" >1- Is ShopPress free?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#2-_What_business_is_ShopPress_useful_for\" >2- What business is ShopPress useful for?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#3-_What_license_does_the_ShopPress_plugin_have_and_how_can_I_get_one\" >3- What license does the ShopPress plugin have and how can I get one?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#4-_How_much_ShopPress_licenses_cost\" >4- How much ShopPress licenses cost?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#5-_Do_I_need_a_special_plugin_to_install_ShopPress\" >5- Do I need a special plugin to install ShopPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#6-_What_page_builders_does_ShopPress_support\" >6- What page builders does ShopPress support?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#7-_What_features_does_ShopPress_offer\" >7- What features does ShopPress offer?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#8-_What_is_the_difference_between_ShopPress_Free_and_ShopPress_Pro\" >8- What is the difference between ShopPress Free and ShopPress Pro?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#9-_How_can_I_download_the_plugin_I_purchased\" >9- How can I download the plugin I purchased?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#10-_Can_I_create_my_own_template_with_ShopPress\" >10- Can I create my own template with ShopPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#11-_Are_there_any_hidden_fees\" >11- Are there any hidden fees?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#12-_How_do_I_get_updates\" >12- How do I get updates?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#13-_What_kind_of_support_do_you_offer\" >13- What kind of support do you offer?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/webnus.net\/shoppress\/helpdesk\/faq\/#14-_Which_payment_methods_do_you_offer\" >14- Which payment methods do you offer?<\/a><\/li><\/ul><\/nav><\/div>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5152\" class=\"elementor elementor-5152\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1550f0e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1550f0e5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4050efa3\" data-id=\"4050efa3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48427ac elementor-widget elementor-widget-kata-plus-text\" data-id=\"48427ac\" data-element_type=\"widget\" data-widget_type=\"kata-plus-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div class=\"kata-plus-text elementor-inline-editing\" >\n\t\t<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1-_Is_ShopPress_free\"><\/span><strong>1- Is ShopPress free?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">ShopPress is made of two plugins: ShopPress and ShopPress Pro. Part of it that has a nice set of features is free.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2-_What_business_is_ShopPress_useful_for\"><\/span><strong>2- What business is ShopPress useful for?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">Any business that wants to have an online shop will benefit from ShopPress.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3-_What_license_does_the_ShopPress_plugin_have_and_how_can_I_get_one\"><\/span><strong>3- What license does the ShopPress plugin have and how can I get one?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">ShopPress has two license types, one is a yearly subscription and the other is lifetime. To see the pricing and purchase please visit <\/span><a href=\"https:\/\/climaxthemes.com\/shoppress\/pricing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">this page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4-_How_much_ShopPress_licenses_cost\"><\/span><strong>4- How much ShopPress licenses cost?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">To see the prices and our plan please visit <\/span><a href=\"https:\/\/climaxthemes.com\/shoppress\/pricing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">this page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5-_Do_I_need_a_special_plugin_to_install_ShopPress\"><\/span><strong>5- Do I need a special plugin to install ShopPress?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">The only addon required for ShopPress is WooCoomerce.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6-_What_page_builders_does_ShopPress_support\"><\/span><strong>6- What page builders does ShopPress support?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">To customize WooCommerce pages you need to install and set up the Elementor page builder.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7-_What_features_does_ShopPress_offer\"><\/span><strong>7- What features does ShopPress offer?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">With ShopPress you can create and customize all WooCommerce-related pages such as Shop, Archive, Single Product, etc.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8-_What_is_the_difference_between_ShopPress_Free_and_ShopPress_Pro\"><\/span><strong>8- What is the difference between ShopPress Free and ShopPress Pro?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">You can see a comparison between the two plugins on this <\/span><a href=\"https:\/\/climaxthemes.com\/shoppress\/free-pro-features\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">page<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9-_How_can_I_download_the_plugin_I_purchased\"><\/span><strong>9- How can I download the plugin I purchased?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">ShopPress is available for download as a free version in the WordPress repository. It is the best way to test it out and see whether it is right for you. Also, you can download the pro plugin right after you purchased it from your dashboard on my.climaxthemes.com If you have any trouble downloading it you can simply refer to our online Sales reps to get help.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10-_Can_I_create_my_own_template_with_ShopPress\"><\/span><strong>10- Can I create my own template with ShopPress?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">Yes, of course. There are two options. You can either use a blank template that allows you to create any page, or choose one of the templates that will save you a lot of time.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"11-_Are_there_any_hidden_fees\"><\/span><strong>11- Are there any hidden fees?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">Absolutely not. All features are included in the subscription, which is billed annually.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"12-_How_do_I_get_updates\"><\/span><strong>12- How do I get updates?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">To update your plugin simply activate your plugin using your license by going to its dashboard. After activating the theme the auto-update will be automatically available to use. Any time an update is available, a notification will appear in your WordPress backend. You can update it automatically with just a click.\u00a0<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"13-_What_kind_of_support_do_you_offer\"><\/span><strong>13- What kind of support do you offer?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">We do offer support over an online chat widget but at the level of simple documentation and pre-sale questions. However, regarding technical questions, we do have a year of premium support for our Pro users. After a year you can extend the support by purchasing a package.<\/span><\/p>\n<p><\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"14-_Which_payment_methods_do_you_offer\"><\/span><strong>14- Which payment methods do you offer?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400\">We accept all major credit cards, PayPal, and Stripe.<\/span><\/p>\n<p><\/p>\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1- Is ShopPress free? ShopPress is made of two plugins: ShopPress and ShopPress Pro. Part of it that has a nice set of features is free. 2- What business is ShopPress useful for? Any business that wants to have an online shop will benefit from ShopPress. 3- What license does the ShopPress plugin have and [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[83],"class_list":["post-5152","post","type-post","status-publish","format-standard","hentry","category-faq","tag-faq"],"_links":{"self":[{"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/posts\/5152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/comments?post=5152"}],"version-history":[{"count":11,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/posts\/5152\/revisions"}],"predecessor-version":[{"id":6614,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/posts\/5152\/revisions\/6614"}],"wp:attachment":[{"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/media?parent=5152"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/categories?post=5152"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webnus.net\/shoppress\/helpdesk\/wp-json\/wp\/v2\/tags?post=5152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}