Tracking event registrations and attendance is essential for understanding how your marketing efforts translate into real participation.
With the right setup, you can move beyond guessing and start seeing exactly where people sign up, where they drop off, and how many actually show up.
Tools like Google Analytics, Google Tag Manager, and dedicated event management platforms make it possible to measure every step of the participant journey, from initial interest to post-event engagement.
In this guide, we’ll walk through how to set up conversion tracking for event registrations and attendance, analyze the results, and leverage advanced features to improve your events and maximize return on investment.
Key Takeaways
1. Setting Up Goals in Google Analytics
A crucial first step in tracking event registrations is setting up goals within Google Analytics.
Goals act as measurable milestones that show when a visitor completes a desired action, such as registering for a webinar, purchasing a ticket, or submitting a reservation form.
One of the most common ways to do this is by creating a destination goal.
This goal triggers once a visitor lands on a dedicated confirmation or thank-you page that only appears after the registration process is complete.
By doing so, you can be certain that the user has not only expressed interest but has actually completed the action.
For more complex registration processes with multiple steps, such as filling out forms, selecting ticket options, and making payments, Google Analytics allows the setup of funnel goals.
These funnels reveal exactly where visitors drop off in the registration flow, making it easier to identify problem areas in your form design, pricing strategy, or user interface.
Together, goals and funnels transform a basic website into a powerful diagnostic tool that clarifies what’s working, what’s not, and where optimization efforts will have the biggest impact on conversion rates.
How to Set Up Goals in Google Analytics
- Log in to Google Analytics (GA4 or Universal Analytics).
- Navigate to Admin → Goals (or Events in GA4).
- Select New Goal and choose Destination Goal.
- Add a funnel sequence if your registration involves multiple steps.
- Save and test by completing a registration yourself.
For more info check Google Analytics Help
2. Using Google Tag Manager for Streamlined Tracking
Managing the various tracking codes and event triggers needed for registration and attendance can quickly become overwhelming, especially when you’re juggling multiple campaigns or platforms.
Google Tag Manager (GTM) simplifies this process by acting as a central hub for all your tracking needs.
Instead of editing your website’s code every time you need to add or change a tag, you can deploy and update them directly through GTM’s dashboard.
For event organizers, this means you can easily set up triggers for specific actions, such as clicking the “Register Now” button, submitting a registration form, or reaching the thank-you page.
GTM then feeds these actions into Google Analytics, enabling you to capture both micro-conversions (like button clicks) and macro-conversions (like completed registrations).
This level of flexibility ensures that you’re not only tracking the final outcomes but also the intermediate steps that signal interest and intent.
By streamlining your tracking infrastructure, GTM saves time, reduces errors, and provides a clearer, more complete picture of user behavior throughout your event marketing funnel.
How to Use Google Tag Manager for Event Tracking
- Install GTM on your website using the container snippet.
- Create Triggers for:
- Button clicks (e.g., “Register Now”).
- Form submissions.
- Visits to thank-you pages.
- Button clicks (e.g., “Register Now”).
- Build Tags in GTM that send these actions to Google Analytics.
- Use the Preview & Debug mode to test your setup.
- Publish your container once everything works correctly.
For more info check Google Tag Manager Help
3. Tracking Attendance Conversions
Capturing registrations is valuable, but understanding who actually attends your event is even more critical to evaluating its success.
Attendance conversion tracking bridges this gap by showing how many registered participants go on to engage with the event itself.
The approach varies depending on whether the event is virtual or in-person.
For online events, you can add tracking codes or integrations to your webinar platform, livestream service, or event app to monitor when users log in, how long they stay connected, and which sessions they engage with. This data can then flow directly into Google Analytics for deeper analysis.
For physical events, organizers can issue QR codes or personalized check-in links tied to attendee IDs. When scanned or clicked at the venue, these identifiers automatically update attendance records in real time. By combining registration and attendance data, you gain a full view of the participant journey—from sign-up to actual engagement—allowing you to measure not just marketing effectiveness but also event quality and attendee satisfaction.
How to Track Attendance Conversions
- Virtual Events:
- Use webinar platform integrations (Zoom, Hopin, Teams).
- Add tracking codes or GA events to log-in and engagement actions.
- Send event duration and participation data into GA.
- Use webinar platform integrations (Zoom, Hopin, Teams).
- In-Person Events:
- Assign each registrant a unique QR code or check-in link.
- Scan or check-in attendees at the venue.
- Sync check-in data back into GA or your CRM.
- Assign each registrant a unique QR code or check-in link.
Modern Events Calendar (MEC) with Advanced Reports Addon – A Complete Event Conversion Tracking Suite
Modern Events Calendar (MEC) is a comprehensive WordPress plugin designed to manage every aspect of your events, from creation and promotion to registration and attendance tracking.
It acts as a central hub for organizers who want to streamline event management without relying on multiple tools.
When paired with the Advanced Reports Addon, which requires MEC Pro, it transforms into a full-scale analytics platform for reservations and attendee data.
The addon allows you to filter bookings by date, event name, category, organizer, or location, giving you a detailed and flexible view of your data.
You can see attendee lists with infinite scrolling and rearrange the order of columns for easier review.
Payment insights are displayed through a pie chart showing the distribution of payments and horizontal bar charts detailing the percentage and amounts per payment method.
A dual-axis line chart compares sales and attendee numbers over time, with filters to refine the data for deeper analysis.
All of this information can be exported to CSV, XML, or JSON, including invoice numbers, attendee details, ticket information, and reservation statuses.
Together, MEC Pro and the Advanced Reports Addon provide an all-in-one system to measure conversions directly from your WordPress dashboard.
How to Use MEC + Advanced Reports Addon
- Install MEC Pro on your WordPress site.
- Activate the Advanced Reports Addon.
- Access the Reports Dashboard to:
- Filter bookings by event name, date, or organizer.
- View and rearrange attendee lists.
- Analyze payments via pie and bar charts.
- Compare attendance and sales with a dual-axis chart.
- Filter bookings by event name, date, or organizer.
- Export booking data to CSV, XML, or JSON for external analysis.
For more info check Advanced Reports Addon Documentation
Working with a Specialist: Walker Analytics & Analytics Consultancies
When tracking is conducted, the data analysis brings the real value, as collecting registration and attendance data is only the beginning; the real value lies in analyzing that information to make better decisions.
Walker Analytics is a UK-based analytics consultancy that helps businesses make sense of their data and get the most from tools like Google Analytics, Google Tag Manager, Looker Studio, Adobe Analytics, and BigQuery.
Their services include GA4 implementation, auditing existing setups, configuring tracking, fixing broken tags, building bespoke reports, optimizing tracking for conversions, and training teams so they can understand and use the data effectively.
For an event website, a consultancy like Walker Analytics can help with setting up all the tracking layers:
defining what counts as a registration or attendance, ensuring the “thank you” or check-in pages fire the right events or tags, implementing virtual or QR-code attendance tracking, configuring the tracking funnels in Google Analytics, and making sure the integration between site, analytics, and possibly tools like MEC or other event platforms works properly and cleanly.
They can also do audits to detect gaps or mis-tracked conversions which might be causing you to underreport how many people actually register or attend.
A provider like Walker Analytics adds value by making sure your tracking is robust, your data is clean, your reports are meaningful, and you can take action on insights rather than just gathering numbers.
Especially when events scale in size or complexity, having expert guidance saves time, avoids mistakes, and ensures you are making decisions based on reliable information.
How to Work with a Specialist
- Define your objectives (e.g., registrations, attendance, engagement).
- Ask the consultancy to:
- Audit your current GA/GTM setup.
- Implement and test tracking funnels.
- Configure attendance tracking (virtual or QR-based).
- Build dashboards (GA, Looker Studio, or BigQuery).
- Audit your current GA/GTM setup.
- Request regular audits to detect gaps or misfires.
- Participate in training sessions to build in-house data expertise.
Bottom Line
Effective event tracking isn’t just about collecting numbers—it’s about turning data into decisions.
By combining tools like Google Analytics, Google Tag Manager, Modern Events Calendar, and expert consultancy support, you can build a complete, reliable picture of your event performance.
This approach helps you identify what drives registrations, where attendees drop off, and how to boost attendance and satisfaction.
With accurate data and clear insights, you’ll be able to refine your marketing, improve your user experience, and plan future events with confidence.