Do I have to renew my license every year?

Your license includes one year of updates and support. After it expires, you can continue using the product, but you will no longer receive updates or support unless you renew your subscription. Any potential risk associated with using an outdated product is your responsibility.

What happens if I cancel my subscription?

If you cancel your subscription, you can continue using the product on your website. However, you will no longer receive product updates or premium support unless you renew your subscription again.

How soon can I download my product after purchase?

Your product is available for download immediately after your purchase is completed.

Can I transfer my license to another website?

You can manage your activated websites by logging into your Webnus account and clicking on the Manage Sites button on the specific product card. From there you can deactivate the license on the respective domain, wait a couple of hours, and activate it on the new domain.

Do I need a separate license for my staging site?

No. You can install the plugin file on your test environment and use it for testing without activating the license. You can then install and activate the license on your main site without any issue.

How do I install and activate Modern Events Calendar?

1- Download Modern Events Calendar Pro from your Webnus Dashboard. 2- In your WordPress dashboard, go to Plugins → Add New → Upload Plugin. 3- Upload and activate the plugin zip file. 4- Copy your license key from your Webnus Dashboard. 5- Paste the license key into the Modern Events Calendar activation page to activate your license and receive automatic updates.

Are add-ons sold as annual subscriptions or one-time purchases?

All premium add-ons are sold as annual subscriptions. An active subscription is required to continue receiving updates and premium support.

I want to try Modern Events Calendar before purchasing. Is there a free version?

Yes. You can try Modern Events Calendar Lite, which includes many of the core features available in the Pro version. You can upgrade to Pro whenever you need additional functionality. Modern Events Calendar Lite

Do I need Modern Events Calendar Pro to use premium add-ons?

Not for all of them. Some addons require MEC pro, some work with MEC Lite as well. You can see here Which ones work with the free version.

Does MEC integrate with Gutenberg, Elementor and other page builders?

MEC integrates with the Gutenberg Page Builder as well and in addition to Elementor it supports other popular page builders such as Divi Builder, King Composer and WPBakery Page Builder. However, in order to customize single events pages, we have separate add-ons such as Elementor Single Builder and Divi Single Builder.

Does Modern Events Calendar (MEC) support appointments?

Yes — MEC supports appointment-style bookings via its “Appointments” feature (available in the Pro version). With this feature you can offer time-slot based services (like consultations, lessons, rentals, private sessions etc.) not just public events or ticketed events.

How do I install and activate Kata?

1- Download the Kata theme from the Wordpress repository. 2- In your WordPress dashboard, go to Appearance → Themes → Add New → Upload Theme. 3- Upload, install and activate the Kata theme and Kata Plus plugin. 4- Download and install Kata Plus Pro from your Webnus Dashboard. 5- Enter your license key in the Kata dashboard to activate your license and receive automatic updates. 6- After activation, you can import available free or premium demos (depending on your license).

How can I download the theme I purchased?

You can download the theme right after you purchased it from your dashboard on my.webnus.net If you have any trouble downloading it you can simply refer to our online Sales reps to get help.

Does Kata have auto-updates?

Yes, it does. To update your theme simply activate your theme using your license by going to its dashboard. After activating the theme the auto-update will be automatically available to use and then you can easily update your theme.

Are the Demos included only in the Free version of Kata?

No, the Free version offers some of the demos but if you’d like to use the advanced demos you should get the Pro version.

Are there any hidden fees?

Absolutely not. All features are included in the subscription, which is billed annually.

How do I install and activate ShopPress?

1- Download ShopPress from the Wordpress repository. 2- In your WordPress dashboard, go to Plugins → Add New → Upload Plugin. 3- Upload the ShopPress ZIP file and activate it. 4- Enter your license key to activate the plugin and receive automatic updates. 5- ShopPress will then be ready to use with WooCommerce.

Can I create my own template with ShopPress?

Yes of course. There are two options. You can either use a blank template that allows you to create any page, or choose one of the templates that will save you a lot of time.

Do I need other addons to use all the features available in ShopPress?

To use all the features of ShopPress, you only need to install WooCommerce and Elementor. All the features come built-in with the plugin.

How do I get updates?

To update your plugin simply activate your plugin using your license by going to its dashboard. After activating the theme the auto-update will be automatically available to use. Any time an update is available, a notification will appear in your WordPress backend. You can update it automatically with just a click.

Are there any hidden fees?

Absolutely not. All features are included in the subscription, which is billed annually.

How long do I receive support and updates?

As long as you have an active license, you will receive automatic updates to your products. For support, you need to visit our website at webnus.net and use the chat module to contact our tech team.

How can I download my purchased products?

After making the purchase, login to your account at webnus.net and from the My Orders tab you can see the list of your orders and the Download button.

How do I update Webnus products?

Once your product is activated with a valid license key, you'll receive automatic update notifications directly in your WordPress dashboard whenever a new version is available.

Can I upgrade my current package?

Yes. Purchase the package you'd like to upgrade to, then request a refund for your previous purchase through your Webnus dashboard within the eligible refund period.

How does the refund process work?

We offer a 30-day money-back guarantee on all eligible purchases. If you'd like to request a refund, simply log in to your account at Webnus.net, open your dashboard, locate your purchase, and submit your refund request directly from your account. There's no need to fill out a separate refund form.

How can I contact support after purchasing?

You can submit a support ticket through your WordPress dashboard or visit our Support Center via our support widget available at the bottom right corner of all Webnus pages. Our support team typically responds within 12–24 hours, although response times may be longer during busy periods.

Webnus has years of experience building WordPress plugins and themes used by thousands of customers worldwide. We focus on creating reliable products, delivering regular updates, and providing responsive customer support to help users get the most from their websites.

Base de Conocimientos

Preguntas frecuentes

Todas las preguntas

Licencias y facturación

Modern Events Calendar

Kata Tema

ShopPress Plugin

Compras y soporte

Preguntas frecuentes

Licencias y facturación

¿Tengo que renovar mi licencia todos los años?

¿Qué pasa si cancelo mi suscripción?

¿Cuánto tiempo tardaré en descargar mi producto después de comprarlo?

¿Puedo transferir mi licencia a otro sitio web?

¿Necesito una licencia aparte para mi sitio de prueba?

Modern Events Calendar

¿Cómo instalo y activo? Modern Events Calendar?

¿Los complementos se venden mediante suscripciones anuales o como compras únicas?

Quiero intentarlo Modern Events Calendar Antes de comprar. ¿Existe una versión gratuita?

Lo necesito Modern Events Calendar ¿Es profesional usar complementos premium?

¿MEC se integra con Gutenberg, Elementor y otros creadores de páginas?

Does Modern Events Calendar (MEC) ¿Apoya las citas?

Kata Tema

¿Cómo instalo y activo? Kata?

¿Cómo puedo descargar el tema que compré?

Does Kata ¿Tiene actualizaciones automáticas?

¿Las demostraciones están incluidas solo en la versión gratuita? Kata?

¿Hay tarifas ocultas?

ShopPress Plugin

¿Cómo instalo y activo? ShopPress?

¿Puedo crear mi propia plantilla con ShopPress?

¿Necesito algo más? addons para utilizar todas las funciones disponibles en ShopPress?

¿Cómo puedo obtener actualizaciones?

¿Hay tarifas ocultas?

Compras y soporte

¿Cuánto tiempo recibo soporte y actualizaciones?

¿Cómo puedo descargar los productos que he comprado?

Como actualizo Webnus nosotros?

¿Puedo actualizar mi paquete actual?

¿Cómo funciona el proceso de reembolso?

¿Cómo puedo contactar con el servicio de asistencia después de la compra?

¿Por qué elegir Webnus?

Licencias y facturación

¿Tengo que renovar mi licencia todos los años?

¿Qué pasa si cancelo mi suscripción?

¿Cuánto tiempo tardaré en descargar mi producto después de comprarlo?

¿Puedo transferir mi licencia a otro sitio web?

¿Necesito una licencia aparte para mi sitio de prueba?

Modern Events Calendar

¿Cómo instalo y activo? Modern Events Calendar?

¿Los complementos se venden mediante suscripciones anuales o como compras únicas?

Quiero intentarlo Modern Events Calendar Antes de comprar. ¿Existe una versión gratuita?

Lo necesito Modern Events Calendar ¿Es profesional usar complementos premium?

¿MEC se integra con Gutenberg, Elementor y otros creadores de páginas?

Does Modern Events Calendar (MEC) ¿Apoya las citas?

Kata Tema

¿Cómo instalo y activo? Kata?

¿Cómo puedo descargar el tema que compré?

Does Kata ¿Tiene actualizaciones automáticas?

¿Las demostraciones están incluidas solo en la versión gratuita? Kata?

¿Hay tarifas ocultas?

ShopPress Plugin

¿Cómo instalo y activo? ShopPress?

¿Puedo crear mi propia plantilla con ShopPress?

¿Necesito algo más? addons para utilizar todas las funciones disponibles en ShopPress?

¿Cómo puedo obtener actualizaciones?

¿Hay tarifas ocultas?

Compras y soporte

¿Cuánto tiempo recibo soporte y actualizaciones?

¿Cómo puedo descargar los productos que he comprado?

Como actualizo Webnus nosotros?

¿Puedo actualizar mi paquete actual?

¿Cómo funciona el proceso de reembolso?

¿Cómo puedo contactar con el servicio de asistencia después de la compra?

¿Por qué elegir Webnus?

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